Terms of Service
Last updated: 2026-05-15.
These Terms of Service (the “Terms”) govern your access to and use of chadlewine.com (the “Site”), the services offered through it, and any purchases you make. The Site is operated by Chad Lewine, an individual sole proprietor based in the Commonwealth of Pennsylvania, United States (“Chad Lewine,” “we,” “us,” or “our”). By using the Site, creating an account, subscribing to email updates, or completing a purchase, you agree to these Terms. If you do not agree, do not use the Site.
1. Eligibility
You must be at least 18 years old to create an account or make a purchase. By using the Site, you represent that you meet this requirement and that you have the legal capacity to enter into a binding contract. The Site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, contact us at portal@chadlewine.com and we will delete it.
2. Accounts
Creating an account is optional but required for certain features (order history, saved mailing address, download recovery without token email, marketing preferences). You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately at portal@chadlewine.com if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, attempt unauthorized access, abuse the Site, or are inactive for an extended period.
3. Purchases and Payment
We sell digital downloads (songs, albums, ringtones), physical merchandise, original artwork, and accept voluntary patronage contributions. All prices are listed in U.S. dollars and do not include applicable taxes, duties, or shipping unless stated. Payment is processed by Stripe, Inc.; we do not store your full payment card number on our servers. By submitting payment, you authorize Stripe to charge your selected payment method for the order total, and you represent that you are authorized to use that payment method. Orders are not confirmed until payment is successfully captured. We reserve the right to refuse or cancel any order at our discretion (for example, suspected fraud, pricing errors, or sold-out inventory), in which case any charge will be refunded in full.
4. Digital Downloads and License
When you purchase a digital download (song, album, or ringtone), we grant you a non-exclusive, non-transferable, revocable license to download the file in the offered formats (MP3, FLAC, WAV, or M4R as applicable) and to use it for your personal, non-commercial enjoyment. You may not redistribute, resell, publicly perform, license, sublicense, broadcast, upload to a streaming or sharing service, or use the recording in any commercial production, advertisement, video, podcast, game, or AI/ML training dataset without prior written permission from Chad Lewine. Synchronization, master use, or any other commercial license must be requested at portal@chadlewine.com.
Download links are delivered by email immediately after purchase and remain available via the Site’s download recovery flow at /music/recover. We make a reasonable effort to keep purchased files available indefinitely but do not guarantee permanent availability; back up your files after download.
5. Physical Merchandise and Shipping
Physical goods (merchandise, prints, and limited-edition items) are fulfilled through Printify, Inc. or by us directly, depending on the product. Printify-fulfilled items are produced on demand after your order is placed; production and shipping times typically range from 5 to 14 business days but are not guaranteed. We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and Ireland. Risk of loss and title pass to you upon delivery to the carrier. You are responsible for any customs duties, import taxes, or fees imposed by your destination country.
Some items are sold in limited editions; once an edition is sold out, it will not be reprinted unless explicitly stated. Original artwork is unique and sold “as is” with the dimensions and condition described on the product page.
6. Original Artwork
Purchase of an original artwork transfers physical ownership of the piece. It does not transfer copyright, reproduction rights, or any other intellectual property right. Chad Lewine retains all rights to reproduce, display, license, and sell prints or derivative works of the original unless a separate written agreement says otherwise.
7. Patronage Contributions
Patronage contributions are voluntary donations to support Chad Lewine’s work. They are not charitable contributions for tax purposes (Chad Lewine is not a registered 501(c)(3) organization) and no goods or services are owed in exchange. Patronage contributions are non-refundable except where required by law or in cases of clear processing error.
8. Refunds, Returns, and Exchanges
All sales are final.We do not accept refunds, returns, or exchanges for change of mind, incorrect size selection, buyer’s remorse, or any other reason except as described below for damaged or incorrect goods.
Physical merchandise. Most of our physical products are printed on demand. If your order arrives damaged or is not what you ordered, email portal@chadlewine.com within 14 days of deliverywith your order number, a short description of the issue, and one or more photos. Let us know whether you would like a replacement or a refund. We will respond with a resolution within 1–2 business days. Any returned merchandise must be unused and packaged in its original form.
Original artwork. Original pieces are final sale. The sole exception is damage in transit: notify us within 14 days of delivery at portal@chadlewine.com with your order number, a description, and photos of the damage and original packaging.
Digital downloads. Digital downloads are non-refundable. If you cannot access a file you purchased (corrupted file, wrong format, broken link), email portal@chadlewine.com within 14 days of purchase and we will reissue the download. Reissuing a working file is not a refund; it is a fix.
Patronage contributions. Patronage contributions are non-refundable except in cases of clear processing error or where required by law.
Approved refunds are issued to the original payment method via Stripe and typically appear on your statement within 5 to 10 business days.
9. Email Communications
We send two categories of email:
Transactional emails include order confirmations, download links, download recovery messages, password resets, email-change confirmations, and other messages directly tied to your account or purchase. These are not marketing email and are sent regardless of your marketing preferences.
Marketing emails include occasional updates about new music, art, merchandise, performances, and other releases. You opt in by creating an account, subscribing through a Site form, or checking the marketing-consent box at checkout. Every marketing email contains a one-click unsubscribe link, and you can also update your preferences from your account page or request manual removal at portal@chadlewine.com. We use Resend for email delivery and track basic engagement (delivered, opened, clicked) to improve our communications.
10. Intellectual Property
All content on the Site — including music recordings, compositions, lyrics, album art, visual artwork, photography, written observations and essays, designs, logos, brand marks, Site code, and the selection and arrangement of all of the foregoing — is owned by Chad Lewine or used with permission and is protected by United States and international copyright, trademark, and other intellectual-property laws. You may share short excerpts of written content for personal or editorial use with clear attribution and a link back to the Site. Any other reproduction, distribution, public display, derivative work, or commercial use requires prior written permission.
Use of any content on the Site as training data for machine learning or generative AI models is expressly prohibited without a written license from Chad Lewine.
11. User Conduct
You agree not to: (a) use the Site for any unlawful purpose; (b) attempt to gain unauthorized access to accounts, systems, or data; (c) probe, scan, or test the vulnerability of the Site or any related infrastructure; (d) interfere with the Site’s operation, including by uploading malware, conducting denial-of-service activity, or scraping at volumes that degrade performance; (e) impersonate any person or misrepresent your affiliation; (f) circumvent rate limits, CAPTCHAs, or other security measures; or (g) redistribute, decompile, or reverse engineer purchased digital content beyond what is permitted by applicable law.
12. Account Termination and Deletion
You may request deletion of your account at any time by emailing portal@chadlewine.com. We will remove your authentication record and revoke active sessions promptly. Some records associated with your account (order history, financial records, audit events) are retained as required for tax, legal, and accounting purposes; this data will not be used for marketing after deletion. We may terminate or suspend your access without notice if you materially violate these Terms.
13. Third-Party Services
The Site relies on the following third parties to provide core functions: Stripe (payments and customer billing), Resend (email delivery), Printify (physical-product fulfillment), Supabase (authentication and database hosting), Bunny.net (content delivery and media hosting), and Cloudflare Turnstile (bot protection). When you use the Site, certain information is shared with these providers as necessary to deliver the service (for example, your email and order details with Stripe and Printify; your shipping address with Printify; your email and message contents with Resend). Each provider operates under its own terms and privacy policy. We are not responsible for the independent acts or omissions of these providers.
14. Privacy
Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
15. Disclaimer of Warranties
THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAD LEWINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHAD LEWINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR ANY PURCHASE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY. OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE OR ANY ORDER SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
17. Indemnification
You agree to indemnify, defend, and hold harmless Chad Lewine from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Site; (b) your violation of these Terms; (c) your violation of any rights of another, including intellectual property or privacy rights; or (d) any content you submit or transmit through the Site.
18. Copyright Complaints (DMCA)
If you believe content on the Site infringes your copyright, send a written notice to portal@chadlewine.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material that is claimed to be infringing and its location on the Site; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
19. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-laws rules. You agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any purchase shall be resolved exclusively in the state or federal courts located in Pennsylvania, and you consent to the personal jurisdiction of those courts. Each party waives any right to a jury trial. You may bring claims only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative action.
20. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced via email to active subscribers and noted at the top of this page with a revised “Last updated” date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
21. Miscellaneous
These Terms, together with the Privacy Policy and any order-specific terms presented at checkout, constitute the entire agreement between you and Chad Lewine regarding the Site. If any provision is held unenforceable, the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign these Terms without our prior written consent; we may assign them in connection with a sale, merger, or transfer of the business.
22. Contact
Questions about these Terms? Email portal@chadlewine.com.